Implementing effective and compliant patient ambassador programs

How life sciences companies can mitigate emerging risks 

Life sciences companies are continuing to adopt patient ambassador programs as a popular tool to overcome barriers of entry to niche populations. With the industry moving towards a patient-centric approach to healthcare advocacy, these programs help put the patient back in the driver’s seat by having ambassadors educate and share their experiences with patients and family members of similar backgrounds. However, with the Office of the Inspector General’s (OIG) renewed focus on interactions with patients, the use of patient ambassador programs is receiving increased scrutiny with how information is being disseminated to the medical community and patient populations.

Join Baker Tilly for an informative webinar where our team will discuss the benefits and risks of patient ambassador programs. In addition to giving a background on the OIG’s recent scrutiny on patient interactions, we will discuss how life sciences organizations can identify and mitigate these emerging risks followed with a wrap up of practical tips organizational leaders can use to build an effective and compliant patient ambassador program.

Who should attend 

  • C-Suite, legal, internal audit, and compliance and monitoring professionals at emerging and established life sciences companies


  • Darren Jones, Principal
  • Samantha Brabant, Experienced Manager
  • Casey Armstrong, Senior Consultant

Learning objectives 

  • Indicate the benefits and risks associated with patient ambassador programs
  • Articulate the OIG’s renewed focus on monitoring interactions with patients
  • Recall how to build an effective and compliant patient ambassador program

Information about CPE eligibility 

There are no prerequisites for this webinar, and advance preparation is not required. There is no cost to attend this webinar. A certificate of completion will be emailed to you four to six weeks after the event.

Level: Basic
CPE credit: One (1) hour total credit
Field of study: Specialized Knowledge (SK)

For more information regarding administrative policies such as complaint and refund policies, please email [email protected].


Jun 27 2022


Time is CT, 12 pm for ET
11:00 am
QR Code